One of our company's philosophies is that quality is over everything when it comes to our products. We also believe in always providing superior service in addition to our optical communications products.
In order to maintain a high level of quality, we implement strict controls at each step of the production process all the way through packaging and transportation.
We carefully select the materials that we use to process into our various lines of optical communications equipment. We refuse delivery on any products deemed unsuitable.
Our production facilities are operated in strict accordance with SOP to ensure that each production step is performed properly.
Samples are tested in every production phase at regular intervals.
Most products such as splitter, WDM, are packed in special pearl wool.
Each box is weather proof with a PE film covering.
Before sales: We can provide consultation services in order to help you select the optical communication equipment that you require. We can then arrange for samples to be produced in order for you to test the products.
Production: Once an order is placed, we will make arrangements for production and provide a confirmation within 48 hours. Prior to shipment, photos and customs clearance documentation will be sent to the customer for final confirmation.
After sale: Once the products have been delivered, we have a service network in place to answer any of your questions and assist you with any problems you may be experiencing.
Remark: Our customer service team is pleased to resolve your problems or doubts from 9:00-24:00 (Beijing time)